Below are some statements about feelings and thoughts.
For each, please indicate whether over the last two weeks you have experienced it: (1) none of the time, (2) rarely, (3) some of the time, (4) often, or (5) all of the time.
If you would prefer to not answer a particular question, you can leave it blank.
Whatever you’re feeling during these challenging times, you can talk it through with one of Beyond Blue's counsellors. They'll provide advice and support based on your specific needs. Call 1800 512 348.
| Statement | 1 None of the time |
2 Rarely |
3 Some of the time |
4 Often |
5 All of the time |
Comment (optional) |
|---|---|---|---|---|---|---|
| I've been feeling relaxed | ||||||
| I've been feeling optimistic about the future | ||||||
| I've been dealing with problems well | ||||||
| I've been able to make up my own mind about things | ||||||
| I've been feeling close to other people | ||||||
| I've been thinking clearly | ||||||
| I've been feeling useful |
Councils are responsible for providing and supporting a number of services, such as waste management and planning for the future, in compliance with state legislation. Below is a list of some of these.
For each, please indicate how satisfied you feel with your council's performance on a scale from one to five, where one means very dissatisfied and five means very satisified. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Service | 1 Very dissatisfied |
2 Dissatisfied |
3 Neither |
4 Satisfied |
5 Very satisfied |
Comment (optional) |
|---|---|---|---|---|---|---|
Emergency and disaster management
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Public health services
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Environmental management services
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Advocating on behalf of the community
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Informing the community of council decisions
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Making decisions that are in the interests of the community
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Planning and development approval
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Community services
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Customer service
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Financial management
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Building services
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Administration of facilities
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Infrastructure and property services
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Biosecurity and environmental health services
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Animal management services
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Waste services
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Making and enforcing local laws
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Consulting with the community
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Councils provide and service a wide range of community assets such as local roads, parks and sports fields. Below is a list of some of these.
For each, please indicate how satisfied you feel with your council's performance on a scale from one to five, where one means very dissatisfied and five means very satisified. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Asset | 1 Very dissatisfied |
2 Dissatisfied |
3 Neither |
4 Satisfied |
5 Very satisfied |
Comment (optional) |
|---|---|---|---|---|---|---|
| Art galleries and museums | ||||||
| Beaches and coastal areas | ||||||
| Swimming pools and aquatic centres | ||||||
| Footpaths and cycleways | ||||||
| Parks and open space | ||||||
| Water and sewerage system | ||||||
| Landfills and waste management facilities | ||||||
| Sports and recreation facilities | ||||||
| Airports and aerodromes | ||||||
| Lighting and signage | ||||||
| Public toilets and amenities | ||||||
| Stormwater and flood control system | ||||||
| Libraries | ||||||
| Halls and community centres | ||||||
| Landscapes and streetscapes | ||||||
| Parking facilities and street parking | ||||||
| Camping grounds and caravan parks | ||||||
| Boat ramps and jetties | ||||||
| Performing arts centres | ||||||
| Local roads and bridges |
Based on local need, councils may undertake, support or advocate for various types of community, economic and environmental initiatives. Below is a list of some of these.
For each, please indicate whether you feel that your council’s current service levels and spending are (1) far too little, (2) too little, (3) about right, (4) too much, or (5) far too much. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Initiative | 1 Far too little |
2 Too little |
3 About right |
4 Too much |
5 Far too much |
Comment (optional) |
|---|---|---|---|---|---|---|
| Tourism development and promotion | ||||||
| Celebration of multiculturalism | ||||||
| Opportunities for people of all abilities to participate in community life | ||||||
| Waste minimisation and recycling | ||||||
| Creative arts development | ||||||
| Affordable housing development | ||||||
| Child care | ||||||
| Grants and support for sports clubs and community organisations | ||||||
| Festivals and events | ||||||
| Aged care and accommodation | ||||||
| Environmental conservation and climate change action | ||||||
| Newcomer attraction and retention | ||||||
| Children and youth development | ||||||
| Celebration of Aboriginal and Torres Strait Islander culture | ||||||
| Business development and support | ||||||
| Health promotion | ||||||
| Skills development and networking opportunities | ||||||
| Heritage conservation | ||||||
| Placemaking to create lively public spaces | ||||||
| Community safety and crime prevention |
Councils provide a wide range of events and facilities. Below is a list of some of these.
For each, please indicate whether you did not attend, or did attend, in the last twelve months. Additionally, please comment on those you consider most important and/or in need of improvement.
If you feel unable to indicate whether you attended a particular event or facility, you can leave it blank.
| Event or Facility | 1 No, I did not attend |
2 Yes, I did attend |
Comment (optional) |
|---|---|---|---|
| Neighbourhood library | |||
| Art gallery or museum | |||
| Performing arts centre | |||
| Community events such as Australia Day | |||
| Regional library |
Councils can communicate and consult with their residents through a number of different engagement methods. Below is a list of some of these.
For each, please indicate whether you consider it to be not important, or important, for your council's engagement and communication with you in future. Additionally, please comment on those you consider most important and/or in need of improvement.
If you feel unable to indicate whether a particular item is important, you can leave it blank.
| Engagement Method | 1 No, it is not important |
2 Yes, it is important |
Comment (optional) |
|---|---|---|---|
| Surveys | |||
Social media
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| Billboards and banners | |||
| Informal engagement with Councillors | |||
| Email newsletters | |||
| Informal engagement with council staff | |||
| Council's website | |||
| Forums and workshops | |||
| Online engagement platform | |||
| Text messaging to mobile phones | |||
| Committees and panels | |||
| Newspaper ads | |||
| Print newsletters | |||
| Posters and flyers | |||
| Pop-up kiosks at events and key locations |
Councils provide customer service to their residents through several different channels, including email, phone, social media, the council's website, and in person.
Please indicate which channel is most important to you.
If you can make time, we would love for you to answer one or more of following optional questions (select to view):
And finally, a few questions about you..
| Question | Answer |
|---|---|
| Reflecting on the last twelve months, how satisfied do you feel with your council's overall performance on a scale from zero to 10, where zero means no satisfaction at all and 10 means complete satisfaction? | |
| How likely are you to recommend your council to a family member or friend on a scale from zero to 10, where zero means highly unlikely and 10 means highly likely? | |
| How old are you? | |
| What is your gender? | |
| For how many years have you lived in your current council area? | |
| In what town or suburb do you usually live? | |
| Do you identify as Aboriginal or Torres Strait Islander? |
No
Yes Prefer not to say |
| Do you speak a language other than English at home? |
No
Yes Prefer not to say |
| Do you require assistance with day-to-day activities? |
No
Yes Prefer not to say |
| Do you have dependent children under the age of 18? |
No
Yes Prefer not to say |
| Do you rent the home you live in? |
No
Yes Prefer not to say |
| Are you paying a mortgage? |
No
Yes Prefer not to say |
| Thinking about paid work, do you currently work not at all, part time, or full time? | |
| Which best describes your annual household income before tax? | |
| Which best describes the industry you work or last worked in? | |
| Which best describes the level of education you have completed? | |
| If you would like to receive email newsletters from your council, please enter your email address. | |
| On average, in the last twelve months, how many hours per week did you do voluntary work through an organisation or group? |