Below are some statements about feelings and thoughts.
For each, please indicate whether over the last two weeks you have experienced it: (1) none of the time, (2) rarely, (3) some of the time, (4) often, or (5) all of the time.
If you would prefer to not answer a particular question, you can leave it blank.
Whatever you’re feeling during these challenging times, you can talk it through with one of Beyond Blue's counsellors. They'll provide advice and support based on your specific needs. Call 1800 512 348.
| Statement | 1 None of the time |
2 Rarely |
3 Some of the time |
4 Often |
5 All of the time |
Comment (optional) |
|---|---|---|---|---|---|---|
| I've been feeling optimistic about the future | ||||||
| I've been thinking clearly | ||||||
| I've been feeling relaxed | ||||||
| I've been dealing with problems well | ||||||
| I've been able to make up my own mind about things | ||||||
| I've been feeling useful | ||||||
| I've been feeling close to other people |
Councils are responsible for providing and supporting a number of services, such as waste management and planning for the future, in compliance with state legislation. Below is a list of some of these.
For each, please indicate how satisfied you feel with your council's performance on a scale from one to five, where one means very dissatisfied and five means very satisified. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Service | 1 Very dissatisfied |
2 Dissatisfied |
3 Neither |
4 Satisfied |
5 Very satisfied |
Comment (optional) |
|---|---|---|---|---|---|---|
Customer service
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Public health services
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Administration of facilities
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Financial management
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Biosecurity and environmental health services
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Making decisions that are in the interests of the community
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Consulting with the community
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Infrastructure and property services
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Community services
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Planning and development approval
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Advocating on behalf of the community
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Waste services
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Emergency and disaster management
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Making and enforcing local laws
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Environmental management services
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Animal management services
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Building services
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Informing the community of council decisions
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Councils provide and service a wide range of community assets such as local roads, parks and sports fields. Below is a list of some of these.
For each, please indicate how satisfied you feel with your council's performance on a scale from one to five, where one means very dissatisfied and five means very satisified. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Asset | 1 Very dissatisfied |
2 Dissatisfied |
3 Neither |
4 Satisfied |
5 Very satisfied |
Comment (optional) |
|---|---|---|---|---|---|---|
| Lighting and signage | ||||||
| Water and sewerage system | ||||||
| Landscapes and streetscapes | ||||||
| Parks and open space | ||||||
| Sports and recreation facilities | ||||||
| Camping grounds and caravan parks | ||||||
| Public toilets and amenities | ||||||
| Swimming pools and aquatic centres | ||||||
| Parking facilities and street parking | ||||||
| Airports and aerodromes | ||||||
| Art galleries and museums | ||||||
| Stormwater and flood control system | ||||||
| Boat ramps and jetties | ||||||
| Footpaths and cycleways | ||||||
| Beaches and coastal areas | ||||||
| Performing arts centres | ||||||
| Landfills and waste management facilities | ||||||
| Local roads and bridges | ||||||
| Libraries | ||||||
| Halls and community centres |
Based on local need, councils may undertake, support or advocate for various types of community, economic and environmental initiatives. Below is a list of some of these.
For each, please indicate whether you feel that your council’s current service levels and spending are (1) far too little, (2) too little, (3) about right, (4) too much, or (5) far too much. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Initiative | 1 Far too little |
2 Too little |
3 About right |
4 Too much |
5 Far too much |
Comment (optional) |
|---|---|---|---|---|---|---|
| Celebration of Aboriginal and Torres Strait Islander culture | ||||||
| Health promotion | ||||||
| Affordable housing development | ||||||
| Skills development and networking opportunities | ||||||
| Aged care and accommodation | ||||||
| Environmental conservation and climate change action | ||||||
| Tourism development and promotion | ||||||
| Opportunities for people of all abilities to participate in community life | ||||||
| Children and youth development | ||||||
| Festivals and events | ||||||
| Grants and support for sports clubs and community organisations | ||||||
| Heritage conservation | ||||||
| Creative arts development | ||||||
| Placemaking to create lively public spaces | ||||||
| Waste minimisation and recycling | ||||||
| Newcomer attraction and retention | ||||||
| Child care | ||||||
| Community safety and crime prevention | ||||||
| Celebration of multiculturalism | ||||||
| Business development and support |
Councils provide a wide range of events and facilities. Below is a list of some of these.
For each, please indicate whether you did not attend, or did attend, in the last twelve months. Additionally, please comment on those you consider most important and/or in need of improvement.
If you feel unable to indicate whether you attended a particular event or facility, you can leave it blank.
| Event or Facility | 1 No, I did not attend |
2 Yes, I did attend |
Comment (optional) |
|---|---|---|---|
| Community events such as Australia Day | |||
| Art gallery or museum | |||
| Neighbourhood library | |||
| Regional library | |||
| Performing arts centre |
Councils can communicate and consult with their residents through a number of different engagement methods. Below is a list of some of these.
For each, please indicate whether you consider it to be not important, or important, for your council's engagement and communication with you in future. Additionally, please comment on those you consider most important and/or in need of improvement.
If you feel unable to indicate whether a particular item is important, you can leave it blank.
| Engagement Method | 1 No, it is not important |
2 Yes, it is important |
Comment (optional) |
|---|---|---|---|
Social media
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| Print newsletters | |||
| Surveys | |||
| Informal engagement with Councillors | |||
| Forums and workshops | |||
| Committees and panels | |||
| Online engagement platform | |||
| Pop-up kiosks at events and key locations | |||
| Informal engagement with council staff | |||
| Email newsletters | |||
| Posters and flyers | |||
| Newspaper ads | |||
| Council's website | |||
| Text messaging to mobile phones | |||
| Billboards and banners |
Councils provide customer service to their residents through several different channels, including email, phone, social media, the council's website, and in person.
Please indicate which channel is most important to you.
If you can make time, we would love for you to answer one or more of following optional questions (select to view):
And finally, a few questions about you..
| Question | Answer |
|---|---|
| Reflecting on the last twelve months, how satisfied do you feel with your council's overall performance on a scale from zero to 10, where zero means no satisfaction at all and 10 means complete satisfaction? | |
| How likely are you to recommend your council to a family member or friend on a scale from zero to 10, where zero means highly unlikely and 10 means highly likely? | |
| How old are you? | |
| What is your gender? | |
| For how many years have you lived in your current council area? | |
| In what town or suburb do you usually live? | |
| Do you identify as Aboriginal or Torres Strait Islander? |
No
Yes Prefer not to say |
| Do you speak a language other than English at home? |
No
Yes Prefer not to say |
| Do you require assistance with day-to-day activities? |
No
Yes Prefer not to say |
| Do you have dependent children under the age of 18? |
No
Yes Prefer not to say |
| Do you rent the home you live in? |
No
Yes Prefer not to say |
| Are you paying a mortgage? |
No
Yes Prefer not to say |
| Thinking about paid work, do you currently work not at all, part time, or full time? | |
| Which best describes your annual household income before tax? | |
| Which best describes the industry you work or last worked in? | |
| Which best describes the level of education you have completed? | |
| If you would like to receive email newsletters from your council, please enter your email address. | |
| On average, in the last twelve months, how many hours per week did you do voluntary work through an organisation or group? |