CommunitiesThrive: community intelligence, AI document automation and advisory for councils
PlacePulse AI — Community Engagement Software for Local Government and Public Services
Find out what is working, for whom, and where to act next. PlacePulse AI combines continuous community feedback, inclusive engagement channels and live analytics to reveal emerging needs, compare neighbourhoods and turn resident insights into better public services.
What you get
- SMS-led invitations and reminders, complemented by in-person intercept surveys, CATI, web, email, QR, assisted interviews, and other channels to reach seldom-heard groups
- One live dashboard connecting quantitative ratings to optional qualitative comments on every question, alongside trends, service comparisons, and geographic views
- Driver and predictive analysis to explore which aspects of service experience are associated with satisfaction, trust, awareness, and emerging needs
- Representative research design with demographic and geographic quotas, targeted follow-up, weighting where appropriate, and transparent checks for non-response and channel bias
- Benchmarking against peer services, historical data, and UK datasets via LG Inform Plus where applicable
- Real-time AI-assisted reports synthesising ratings, item-level comments, socio-spatial patterns, trends, and predictive findings into reviewable actions
City of Cockburn: 3,200+ responses across 22 services, a 65% uplift from low-engagement cohorts, and reporting reduced from weeks to minutes. Analysis showed that communication timeliness, not just headline scores, was a key driver of satisfaction for public health complaints.
Typically live in 2–4 weeks. Integrates with TechnologyOne, Salesforce, Microsoft 365, Objective, Civica, Placecube, and existing survey or reporting workflows.
At a glance
| Best for | Local government, social housing, health, education, charities, and community services across AU/NZ/UK/CA |
|---|---|
| Core use case | Continuous resident, tenant, customer, patient, and community feedback at service level |
| AI engine | InterplAI™ multi-agent workflow with Generator, Critic, Synthesiser, Risk Assessor, and Community Advocate roles |
| Key views | Reports, ratings, comments, executive summaries, heat maps, moving averages, crosstabs, and benchmarks |
| Compliance support | Best Value, PSED, TSMs, IP&R, DAIP/DIAP, NDIS, CQC, and funder reporting |
| Security | GDPR-compliant, ISO 27001-aligned controls, encryption in transit and at rest, regional hosting in AU/EU/UK/CA |
| Accessibility | WCAG 2.2 AA target, keyboard and screen reader support, easy-read options, multilingual delivery, high-contrast modes, trauma-informed design |
How it works
Most engagement tools are built for one-off consultations. PlacePulse AI is built for continuous service improvement. It captures feedback after real interactions, keeps results representative, and turns raw data into clear, defensible insight for decision-makers.
The workflow
- Design: Configure services, questions, quotas, channels, dashboards, and integrations
- Reach: Prioritise SMS invitations and reminders, then use intercept interviewing, CATI and other channels to improve coverage of seldom-heard groups
- Listen: Pair each quantitative rating with an optional explanatory comment; monitor response coverage, quotas, weighting and possible channel effects
- Understand: Explore socio-spatial segments, service drivers, qualitative themes, time trends, forecasts and benchmark comparisons in one dashboard
- Act and review: Use live AI-assisted reports to prioritise changes, check the underlying evidence, communicate outcomes, and feed reviewed findings into AgileFlow AI
The AI roles
- Generator: Produces initial draft insights and reports from supplied evidence
- Community Advocate: Identifies representation gaps and inclusion risks
- Critic: Challenges weak conclusions and tests the strength of findings
- Risk Assessor: Flags anomalies, disclosure issues, and decision risks
- Synthesiser: Converts data and comments into themes, summaries, and actions
What the dashboard shows
- Live AI reporting: Reviewable service-level summaries connecting quantitative results, respondent comments, socio-spatial differences, drivers, forecasts, limitations and suggested next steps
- Ratings and explanations: Filter every quantitative item alongside its optional qualitative comments, response counts, distributions, subgroup differences and trends
- Comments: Verbatim feedback grouped by section, item, and service area
- Socio-spatial mapping: Compare ward, suburb and neighbourhood patterns with demographic and other relevant social segments, using aggregation and disclosure controls
- Trend views: Moving averages, period comparisons, anomalies, and year-on-year shifts
- Profile views: Age, gender, disability, CALD, Aboriginal and Torres Strait Islander identity, employment, life stage, location, channel, and more
Every service report is designed to move from data to action, with executive summary, background, objectives, key findings, analysis, opportunities, recommendations, and next steps.
Benchmarking, analytics, and research rigour
- Driver analysis: Identify the service attributes with the greatest effect on overall satisfaction or trust
- Benchmarking: Compare against peer organisations, historical results, and sector datasets
- Predictive analytics: Model emerging patterns and likely service pressures, with assumptions and uncertainty available for human scrutiny
- Legacy data import: Bring past surveys into the platform to preserve trend lines and KPI continuity
- Integrated mixed methods: Invite explanatory comments on every quantitative item; analyse themes alongside the associated ratings rather than separating qualitative and quantitative evidence
Advanced statistical toolkit
- Confidence intervals, significance testing, multiple-comparison controls, and mode-effect diagnostics
- Shannon diversity scoring (measures how evenly views are distributed) to distinguish consensus from fragmented views
- Rolling averages, seasonal patterns, anomaly alerts, and period-on-period comparisons
- Exports in CSV, Parquet, and GeoJSON plus webhooks for Power BI and Tableau
Example: Overall library awareness may look strong at whole-of-area level, but the dashboard can reveal pockets of low awareness among specific age groups or wards, enabling targeted outreach instead of generic communications.
How PlacePulse AI compares
| Traditional approach | PlacePulse AI |
|---|---|
| Annual or ad hoc surveys | Continuous community intelligence across all services |
| Consultation portals focused on projects | Service-level feedback designed for ongoing improvement |
| Digital-only responses that miss less-connected groups | SMS-led recruitment plus CATI, in-person intercepts, targeted follow-up and representativeness checks |
| Headline averages only | Mixed-methods, item-level comments, socio-spatial segmentation, drivers and predictive analysis |
| Manual reporting and slide creation | Live dashboards and AI-assisted reporting across quantitative, qualitative, geographic and predictive findings |
| Black-box AI summaries | Multi-agent reasoning with reviewable evidence and confidence |
| Insights disconnected from delivery | Actions, tracking, Close the Loop messaging, and AgileFlow AI handover |
Sectors and results
Sectors
- Local government: Customer satisfaction, service reviews, IP&R, Best Value, DAIP/DIAP, and community priorities
- Social housing: Tenant feedback, consumer standards, and TSMs
- Health: Patient experience, service improvement, and governance evidence
- Disability and community services: Inclusion measurement, lived-experience evidence, and NDIS support
- Education and charities: Impact measurement, stakeholder voice, and funder reporting
Selected results
- Bega Valley Shire Council: 2,400+ responses supporting a major water and sewer strategy; analysis identified reliability and quality as stronger drivers than cost
- Gladstone Regional Council: Ongoing feedback loop informing service priorities and future planning
- Cross-project outcome: Significant gains in response diversity from underrepresented groups through adaptive sampling and channel mix
Results vary by service type, audience, timeframe, and fieldwork design.
Better together with AgileFlow AI
PlacePulse AI captures community evidence. AgileFlow AI turns that evidence into board papers, policies, EqIAs, Best Value statements, grant reports, and resident communications. Together, they connect engagement, governance, and delivery in one workflow.
- Listen: PlacePulse AI captures continuous, representative feedback
- Understand: PlacePulse AI analyses drivers, themes, trends, and representation gaps
- Draft: AgileFlow AI generates compliant documents and communications using the evidence
- Close the loop: Teams publish updates showing what changed and why
Each platform can be used independently or as an integrated stack.
Pricing
AUD. Equivalent pricing available in NZD, GBP, and CAD. Final pricing depends on scope, volume, integrations, fieldwork, and any consortium or multi-service discount. UK council delivery available via Placecube.
| Entry | From $15,000/yr — up to 5 services, core dashboard, core reporting, local hosting |
|---|---|
| Standard | From $30,000/yr — 6–20 services, multi-channel deployment, advanced analytics, priority support |
| Enterprise | From $55,000/yr — unlimited services or consortium use, advanced integrations, participatory modules, dedicated support |
All tiers include onboarding, training, and ongoing support. Scope is confirmed in a short discovery call.
FAQs
Can PlacePulse AI complement or replace our annual survey?
It can complement a periodic benchmark survey or support a transition to continuous service feedback. We design the sampling and question framework around the decisions you need to make, and can incorporate historic datasets where suitable.
Can we keep our existing research provider?
Yes. PlacePulse AI can import third-party data, preserve trend continuity, and add new channels such as SMS, phone, kiosks, or CRM-triggered surveys.
How do you keep the data representative?
We plan coverage by relevant geography and population groups; use SMS alongside CATI, intercepts and targeted follow-up where needed; and assess quotas, non-response, channel effects and weighting. No collection method guarantees perfect representativeness.
What makes the outputs audit-ready?
Findings are backed by traceable sources, reasoning steps, and confidence indicators so teams can review, challenge, and defend conclusions.
How secure is the platform?
It uses GDPR-compliant handling, ISO 27001-aligned controls, regional hosting, and encryption in transit and at rest.
How fast can we go live?
Most deployments are live within 2–4 weeks, depending on scope and integrations.
AgileFlow AI — Public Sector AI Document Automation and Compliance Reporting
Turn repetitive public sector drafting into structured, review-ready documents. AgileFlow AI supports council reports, compliance reviews, policies and 60+ other document types, with traceable reasoning, source checks and human oversight built into the workflow.
What you get
- First drafts in about a minute by email or web form with no software to install
- 60+ local government document types across governance, planning, compliance, reporting, communications, and administration
- Council reports, compliance reports, DA reports, policy drafts, project plans, risk management plans, and meeting minutes
- Specialised email workflows for council reporting, compliance, development applications, policies, and research
- InterplAI™ multi-agent workflow brings together drafting, critique, synthesis and risk review, with evidence and limitations surfaced for staff checking
- Templates aligned to your style guides, branding, governance needs, and regulatory frameworks
- Easy-read, multilingual, and accessibility-ready outputs for public-facing communications
- Direct handover from PlacePulse AI so community insight can become reports, actions, updates, and decision-ready documents
Human review remains essential: Each AI-assisted draft should be checked against current source documents, local policy and applicable law before use or publication.
Integrates with TechnologyOne, Objective, SharePoint, Salesforce, Microsoft 365, and Placecube.
At a glance
| Best for | Councils, local government teams, government agencies, housing providers, health services, universities, non-profits, and ESG-reporting entities across AU/NZ/UK/CA |
|---|---|
| Common council uses | Council reports, committee reports, compliance reviews, DA pre-assessments, risk management plans, policy drafts, project plans, public notices, minutes, action logs, and community engagement digests |
| Input methods | Email, web form, attachments, links, spreadsheets, policy drafts, correspondence, images, and audio uploads |
| Primary trigger | Email a specialised AgileFlow AI address, use a structured web form, or connect an automated CRM/DMS workflow |
| Example addresses | council@agileflow.ai, comply@agileflow.ai, da@agileflow.ai, policy@agileflow.ai, and research@agileflow.ai |
| AI engine | InterplAI™ with Generator, Critic, Synthesiser, and Risk Assessor roles |
| Output standard | Traceable, reviewable drafts with citations, reasoning notes, risk review, and a structure ready for version control |
| Security | GDPR-compliant, ISO 27001-aligned, encryption in transit and at rest, regional hosting in AU/EU/UK/CA |
How AgileFlow AI works
AgileFlow AI is designed to feel as simple as emailing a capable colleague, while delivering the structure, consistency, and review trail needed for council decision-making, regulation, governance, and executive review.
- Choose: Select the right workflow, such as council report, compliance report, DA report, policy draft, risk plan, or minutes
- Submit: Email the relevant AgileFlow AI address or complete a web form
- Attach: Add source documents, links, spreadsheets, policy drafts, plans, submissions, correspondence, photos, or meeting audio
- Generate: InterplAI™ creates, critiques, synthesises, and risk-checks the draft
- Review: Your team edits, approves, or sends follow-up instructions
- Finalise: Produce a clearer, faster, and more defensible document for decision, publication, filing, or community update
Example request: “Hi AI, please draft a council report for the proposed streetscape upgrade. Attached: community engagement summary, project budget, risk register, design options, and previous committee resolution. Cheers.”
Built-in strengths
- Traceability: Citations, reasoning trails, version history, and change logs
- Governance: Better starting drafts for internal review, council meetings, committee reporting, and executive sign-off
- Planning support: Preliminary DA assessments, assessment reports, environmental impact reports, social impact reports, and regulatory analysis
- Voice-to-document: Turn meeting audio into notes, minutes, summaries, actions, and draft reports
- Research synthesis: Generate research digests, literature reviews, policy scans, case summaries, and evidence briefs from supplied sources
Document types
AgileFlow AI supports 60+ document types across the full local government workflow.
- Plan & strategise: Budget plans, business case summaries, change management strategies, charters, community plans, concept designs, critical incident plans, digital transformation plans, event plans, grant proposals, implementation roadmaps, operational plans, project plans, risk management plans, sponsorship proposals, strategy outlines, terms of reference, and training programs
- Report & evaluate: Accessibility reviews, annual reports, assessment reports, board reports, committee reports, compliance reports, council reports, DA reports, environmental impact reports, ESG reports, executive reports, financial analyses, research digests, and social impact reports
- Advise & comply: Case analyses, legal agreements, legal briefs, legal interpretation, regulatory impact statements, compliance reviews, policy statements, and risk-focused advice
- Communicate & engage: Communications plans, engagement digests, media releases, public notices, survey and engagement drafts, translations, volunteer coordination plans, Close the Loop updates, and accessible community materials
- Administer & support: Action logs, records and content management system filing support, document preparation, email replies, form assistance, grammar checks, meeting agendas, meeting minutes, policy drafts, position descriptions, RFQs, RFTs, stakeholder analyses, summaries, and transcriptions
That means less time starting from blank pages and more time checking the evidence, improving the recommendations, and making better decisions for the community.
Built for council workflows
AgileFlow AI helps councils turn everyday inputs into structured documents that are ready for officer review, manager input, executive sign-off, council consideration, community communication, or records management.
- Council reporting: Turn project notes, engagement results, budgets, risks, and recommendations into structured council and committee reports
- Compliance reviews: Check documents against supplied requirements, frameworks, policies, and regulatory standards
- DA pre-assessments: Produce preliminary development application reports from supplied plans, submissions, controls, and assessment criteria
- Risk management: Identify risks, mitigations, responsibilities, and governance considerations for projects and services
- Policy drafting: Draft, review, revise, and standardise policies against council tone, templates, and governance expectations
- Meeting support: Convert agendas, audio, notes, and correspondence into minutes, actions, summaries, and follow-up documents
- Community communications: Create public notices, engagement summaries, media releases, translations, and easy-read versions
How AgileFlow AI compares
| Traditional tools | AgileFlow AI |
|---|---|
| Generic AI writing assistants | Purpose-built for local government, public sector governance, compliance, planning, and reporting |
| Blank-page report writing | Structured first drafts for council reports, committee reports, compliance reviews, and DA pre-assessments |
| Opaque outputs | Reviewable reasoning, sources, citations, and risk review |
| Limited templates | 60+ document types across planning, reporting, compliance, communications, and administration |
| Manual meeting-to-document workflow | Audio, notes, attachments, correspondence, and prompts converted into structured drafts |
| Manual translation and easy-read preparation | Fast multilingual and easy-read conversion for public-facing outputs |
| Separate systems for engagement and reporting | Direct handover from PlacePulse AI community insight into council reporting, actions, and resident updates |
Why councils choose it
- Speed: Reduce document preparation time from hours or days to minutes
- Consistency: Standardise tone, structure, recommendations, and compliance language across teams
- Confidence: Make AI-assisted work easier to review, explain, and defend
- Governance: Strengthen internal review with traceable sources, reasoning notes, and risk checks
- Accessibility: Produce clearer public communications in more formats and languages
- Scalability: Support one team or an enterprise-wide council workflow without adding complexity
Better together with PlacePulse AI
PlacePulse AI captures continuous community feedback. AgileFlow AI converts that evidence into council reports, committee reports, plans, policies, grant documents, compliance reviews, Close the Loop updates, and resident communications. Together, they create a full evidence-to-action workflow for modern local government.
Pricing
AUD. Equivalent pricing available in NZD, GBP, and CAD.
| Starter | From $5,000/yr — one team, up to 25 documents per month |
|---|---|
| Professional | From $10,000/yr — up to 5 teams, up to 100 documents per month, custom templates, priority support |
| Enterprise | From $18,000/yr — unlimited teams and documents, custom workflows, white-label options, dedicated support |
| Bundle | Special pricing available for PlacePulse AI users |
All tiers include onboarding and support. Final scope is confirmed during a short discovery call.
FAQs
How is AgileFlow AI different from generic AI tools?
It is designed for local government, public sector, and regulated environments, with multi-agent review, template alignment, and traceability suited to audit, governance, planning, and compliance contexts.
Can it draft council reports?
Yes. Send the relevant background, attachments, links, data, and instructions to council@agileflow.ai or use the web form to generate a structured council report draft.
Can it assist with DA pre-assessments?
Yes. AgileFlow AI can prepare preliminary DA reports from supplied plans, submissions, controls, criteria, and supporting material for officer review.
Can it follow our templates and brand style?
Yes. AgileFlow AI can be aligned to your templates, formatting rules, tone, and organisational branding.
Can it generate research digests, policy scans, and evidence briefs?
Yes. It can synthesise supplied academic, regulatory, policy, community engagement, and project sources into structured reviews, summaries, and evidence briefs.
Does it support easy-read and translation?
Yes. It can generate easy-read versions and translate content into many languages for more inclusive communication.
Is the platform secure?
Yes. It supports GDPR-compliant handling, ISO 27001-aligned controls, regional hosting, and encryption in transit and at rest.
How does it connect with PlacePulse AI?
AgileFlow AI uses PlacePulse AI findings as evidence for council reports, plans, policies, compliance reviews, Close the Loop communications, and resident updates, with citations linked to community insight.
Advisory — Public Sector Strategy, Community Engagement, and Transformation
We help councils turn community evidence into practical strategies and better services. Our advisory practice combines representative research, local government experience and AI capability to support engagement, planning, transformation and implementation.
What makes this different
- Strategy informed by live, representative community data rather than one-off consultation snapshots
- Compliance reporting and supporting documentation produced as part of the engagement, not as an afterthought
- End-to-end support across research, engagement, analysis, planning, reporting, and implementation
- Expertise in local government strategy, service reviews, transformation, inclusion, and participatory practice
- IAP2-aligned engagement with culturally inclusive, accessible, and evidence-based methods
Bega Valley Shire Council: We led engagement for a major water and sewer strategy and identified that quality and reliability, rather than cost alone, were the community’s strongest concerns. That changed the conversation from assumption to evidence.
Our team brings experience across 100+ council and public sector engagements, including projects recognised through sector awards.
Consulting expertise
- IP&R and strategic planning: Community Strategic Plans, Delivery Programs, Operational Plans, and Resourcing Strategies
- Service reviews: Benchmarking, operating model review, structure optimisation, and transformation roadmaps
- Community needs analysis: Socio-spatial analysis, demographic mapping, lived-experience engagement, and evidence synthesis
- DAIP/DIAP and inclusion: Development, review, consultation, implementation, and progress reporting
- Rates, revenue, and willingness-to-pay: Options development, affordability analysis, hardship settings, and regulator-ready documentation
- Water, sewer, and infrastructure engagement: Defensible consultation for high-stakes investment decisions
- Funding and advocacy: Grant applications, stakeholder strategy, and evidence-backed submissions
- Digital transformation: Capability review, workflow redesign, automation opportunities, and AI adoption planning
How we compare
| What you need | CommunitiesThrive® | Traditional firms | Large generalist firms |
|---|---|---|---|
| Local government strategy | Sector-specific, evidence-led, and informed by live service data | Often research-led but episodic | Broader capability but less local government specific |
| Community engagement | Inclusive, representative, and linked directly to analytics and decisions | Often project-limited | Variable depth and local fit |
| AI and analytics | In-house platforms built for public accountability and compliance | Often outsourced or unavailable | Often generic or high-cost |
| Insight-to-action delivery | Research, strategy, dashboards, and documentation in one workflow | Separate workstreams | Often less agile and more expensive |
| Implementation readiness | Practical outputs your team can use immediately | Can remain high level | Can be comprehensive but slower to land |
Selected engagements
- Bega Valley Shire Council: Water and sewer strategy engagement and willingness-to-pay research
- Cobar Shire Council: Organisational and service delivery review with practical transformation roadmap
- Hornsby Shire Council: Funding submissions that helped secure $5M+ in external support
- City of Kwinana: Multicultural strategy, policy development, and disability inclusion review
- Sutherland Shire Council: Disability Inclusion Action Plan review with inclusive consultation
- Federation Council: Community Strategic Plan and representative engagement support
FAQs
How are you different from traditional consultancies?
We combine senior public sector consulting with live community data and AI-enabled workflow support, so strategy and documentation are developed together rather than in separate stages.
Do you only work with councils?
No. We also support regional partnerships, housing providers, charities, and other public-purpose organisations across AU/NZ/UK/CA.
Can you support a full IP&R cycle?
Yes. We can support baseline research, engagement, plan development, annual reporting, evaluation, and review using advisory, PlacePulse AI, and AgileFlow AI together.
Can you help with regulated or sensitive projects?
Yes. We regularly support inclusive consultation, strategic reviews, regulated service planning, and high-scrutiny decision-making where defensible evidence matters.
Research & Innovation — Responsible AI, Civic Technology, and Sector Intelligence
We develop responsible AI and civic technology for public-purpose organisations, combining multi-agent systems, community analytics and practical digital tools. Based at UTS Startups, we also welcome academic collaboration and student internships.
What we build
- InterplAI™: Our multi-agent AI architecture for transparent, regulator-ready outputs
- PlacePulse AI: Continuous community intelligence and service feedback analytics
- AgileFlow AI: Public sector document automation for compliance, governance, and communications
- Participatory budgeting tools: Platforms supporting deliberative and evidence-based public decision-making
- SydneyJazz.com.au: AI-powered cultural discovery and self-maintaining event infrastructure
- 16Selves.com: Mixed-methods AI personality assessment
- Echoes in Hue: Original AI tools for historical footage colourisation and cultural preservation
Innovation detail
InterplAI™
InterplAI coordinates specialised AI roles such as Generator, Critic, Synthesiser, Risk Assessor, and Community Advocate. The result is a more transparent alternative to black-box AI, especially in high-stakes public sector settings.
Participatory budgeting
Our work includes the first participatory budgeting platform fully adopted by a council for annual budget setting, advancing innovation in democratic practice and community voice.
Cultural and creative technology
SydneyJazz demonstrates applied AI for discoverability and live cultural infrastructure. Echoes in Hue explores AI for historical restoration and audience engagement. These projects sharpen the same product thinking we bring to public-interest software.
Local Government Research Hub — In development
- Research summaries: Fast access to policy, governance, and service-improvement evidence
- Policy briefs: Practical briefings on engagement, digital transformation, governance, and ESG
- Benchmarking studies: Custom comparative analysis for councils and public agencies
- Literature reviews: Commissionable evidence syntheses, also supported through AgileFlow AI
How we innovate
- User-centred design shaped by real operational needs
- Ethical AI principles including transparency, accountability, privacy, and human oversight
- Cross-domain learning from civic, cultural, academic, and creative projects
- Fast experimentation with practical validation in live environments
We collaborate with universities, research institutions, councils, and mission-driven organisations on pilots, co-designed products, evidence reviews, and grant-backed innovation.
Meet the Team — Public Sector, Research and Responsible AI
We combine responsible AI, practical analytics and evidence-led strategy to help councils and community organisations make better decisions. Our work spans engagement, governance, compliance, research and digital transformation across AU/NZ/UK/CA.
Who we are
CommunitiesThrive exists to help communities and the organisations that serve them make better decisions. We design AI that strengthens human judgment, improves inclusion, and reduces the manual burden of reporting, analysis, and repetitive document work.
- Creators of PlacePulse AI, AgileFlow AI, and InterplAI™
- Our team brings experience across 100+ council and public sector engagements
- Experienced in strategy, engagement, analytics, compliance, and implementation
- Based at UTS Startups, 3 Broadway, Ultimo NSW 2007; working with organisations across Australia, New Zealand, the UK, and Canada
Leadership
Dr Chris Budhan — Founder & Managing Director
Dr Chris Budhan is a senior local government consultant, former local government executive, researcher, and AI product architect. He has delivered strategy, engagement, and transformation work across 100+ local government areas and built the company’s core platforms from the ground up.
His background spans senior leadership roles in local government, university research and teaching, and full-stack software development. He completed his degrees through in-person study at McGill University, New York University, and the University of Texas at Austin.
He designed the first participatory budgeting platform fully adopted by a council for annual budget setting and is the architect of PlacePulse AI, AgileFlow AI, and InterplAI™, bringing together public sector insight, analytics, and explainable AI.
Extended team
Our broader network brings together research, analytics, engagement and sector expertise. From our base at UTS Startups, we are open to academic research partnerships, applied student projects and internship discussions.
Experience, research, and recognition
We work with respected partners including Market Facts Pty Ltd for advanced analytics and major research delivery, including statewide and multi-council programs. The awards below relate to work within our team’s broader professional experience, not necessarily awards received by CommunitiesThrive.
- Projects associated with our team’s experience have received IAP2 Core Values recognition
- UN LivCom Award
- Heart Foundation Healthy by Design Award
- Parks & Leisure Australia Award of Excellence
“Their platform and insights strengthened our ability to understand complex stakeholder data and make evidence-based infrastructure decisions.”
What we value
- Inclusion: Better methods for reaching seldom-heard and underrepresented communities
- Evidence: Analysis and engagement that stand up to scrutiny
- Transparency: Explainable AI and defensible reasoning in public decisions
- Empowerment: Tools that free professionals to focus on higher-value work
- Collaboration: Genuine partnership with clients, not arm’s-length delivery
- Responsible innovation: Secure, ethical, and sustainable use of technology