Below are some statements about feelings and thoughts.
For each, please indicate whether over the last two weeks you have experienced it: (1) none of the time, (2) rarely, (3) some of the time, (4) often, or (5) all of the time.
If you would prefer to not answer a particular question, you can leave it blank.
Whatever you’re feeling during these challenging times, you can talk it through with one of Beyond Blue's counsellors. They'll provide advice and support based on your specific needs. Call 1800 512 348.
| Statement | 1 None of the time |
2 Rarely |
3 Some of the time |
4 Often |
5 All of the time |
Comment (optional) |
|---|---|---|---|---|---|---|
| I've been dealing with problems well | ||||||
| I've been feeling close to other people | ||||||
| I've been thinking clearly | ||||||
| I've been feeling optimistic about the future | ||||||
| I've been feeling useful | ||||||
| I've been feeling relaxed | ||||||
| I've been able to make up my own mind about things |
Councils are responsible for providing and supporting a number of services, such as waste management and planning for the future, in compliance with state legislation. Below is a list of some of these.
For each, please indicate how satisfied you feel with your council's performance on a scale from one to five, where one means very dissatisfied and five means very satisified. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Service | 1 Very dissatisfied |
2 Dissatisfied |
3 Neither |
4 Satisfied |
5 Very satisfied |
Comment (optional) |
|---|---|---|---|---|---|---|
Environmental management services
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Consulting with the community
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Community services
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Building services
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Emergency and disaster management
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Infrastructure and property services
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Customer service
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Administration of facilities
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Waste services
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Planning and development approval
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Animal management services
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Informing the community of council decisions
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Advocating on behalf of the community
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Making decisions that are in the interests of the community
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Making and enforcing local laws
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Biosecurity and environmental health services
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Public health services
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Financial management
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Councils provide and service a wide range of community assets such as local roads, parks and sports fields. Below is a list of some of these.
For each, please indicate how satisfied you feel with your council's performance on a scale from one to five, where one means very dissatisfied and five means very satisified. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Asset | 1 Very dissatisfied |
2 Dissatisfied |
3 Neither |
4 Satisfied |
5 Very satisfied |
Comment (optional) |
|---|---|---|---|---|---|---|
| Airports and aerodromes | ||||||
| Parks and open space | ||||||
| Landscapes and streetscapes | ||||||
| Footpaths and cycleways | ||||||
| Swimming pools and aquatic centres | ||||||
| Halls and community centres | ||||||
| Boat ramps and jetties | ||||||
| Beaches and coastal areas | ||||||
| Camping grounds and caravan parks | ||||||
| Libraries | ||||||
| Local roads and bridges | ||||||
| Parking facilities and street parking | ||||||
| Art galleries and museums | ||||||
| Water and sewerage system | ||||||
| Stormwater and flood control system | ||||||
| Sports and recreation facilities | ||||||
| Landfills and waste management facilities | ||||||
| Lighting and signage | ||||||
| Performing arts centres | ||||||
| Public toilets and amenities |
Based on local need, councils may undertake, support or advocate for various types of community, economic and environmental initiatives. Below is a list of some of these.
For each, please indicate whether you feel that your council’s current service levels and spending are (1) far too little, (2) too little, (3) about right, (4) too much, or (5) far too much. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Initiative | 1 Far too little |
2 Too little |
3 About right |
4 Too much |
5 Far too much |
Comment (optional) |
|---|---|---|---|---|---|---|
| Celebration of Aboriginal and Torres Strait Islander culture | ||||||
| Skills development and networking opportunities | ||||||
| Business development and support | ||||||
| Affordable housing development | ||||||
| Heritage conservation | ||||||
| Waste minimisation and recycling | ||||||
| Aged care and accommodation | ||||||
| Tourism development and promotion | ||||||
| Festivals and events | ||||||
| Newcomer attraction and retention | ||||||
| Health promotion | ||||||
| Celebration of multiculturalism | ||||||
| Children and youth development | ||||||
| Placemaking to create lively public spaces | ||||||
| Opportunities for people of all abilities to participate in community life | ||||||
| Child care | ||||||
| Creative arts development | ||||||
| Grants and support for sports clubs and community organisations | ||||||
| Community safety and crime prevention | ||||||
| Environmental conservation and climate change action |
Councils provide a wide range of events and facilities. Below is a list of some of these.
For each, please indicate whether you did not attend, or did attend, in the last twelve months. Additionally, please comment on those you consider most important and/or in need of improvement.
If you feel unable to indicate whether you attended a particular event or facility, you can leave it blank.
| Event or Facility | 1 No, I did not attend |
2 Yes, I did attend |
Comment (optional) |
|---|---|---|---|
| Community events such as Australia Day | |||
| Art gallery or museum | |||
| Neighbourhood library | |||
| Regional library | |||
| Performing arts centre |
Councils can communicate and consult with their residents through a number of different engagement methods. Below is a list of some of these.
For each, please indicate whether you consider it to be not important, or important, for your council's engagement and communication with you in future. Additionally, please comment on those you consider most important and/or in need of improvement.
If you feel unable to indicate whether a particular item is important, you can leave it blank.
| Engagement Method | 1 No, it is not important |
2 Yes, it is important |
Comment (optional) |
|---|---|---|---|
| Forums and workshops | |||
| Newspaper ads | |||
| Posters and flyers | |||
| Council's website | |||
| Surveys | |||
| Text messaging to mobile phones | |||
| Billboards and banners | |||
| Print newsletters | |||
| Online engagement platform | |||
| Committees and panels | |||
Social media
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| Email newsletters | |||
| Informal engagement with Councillors | |||
| Pop-up kiosks at events and key locations | |||
| Informal engagement with council staff |
Councils provide customer service to their residents through several different channels, including email, phone, social media, the council's website, and in person.
Please indicate which channel is most important to you.
If you can make time, we would love for you to answer one or more of following optional questions (select to view):
And finally, a few questions about you..
| Question | Answer |
|---|---|
| Reflecting on the last twelve months, how satisfied do you feel with your council's overall performance on a scale from zero to 10, where zero means no satisfaction at all and 10 means complete satisfaction? | |
| How likely are you to recommend your council to a family member or friend on a scale from zero to 10, where zero means highly unlikely and 10 means highly likely? | |
| How old are you? | |
| What is your gender? | |
| For how many years have you lived in your current council area? | |
| In what town or suburb do you usually live? | |
| Do you identify as Aboriginal or Torres Strait Islander? |
No
Yes Prefer not to say |
| Do you speak a language other than English at home? |
No
Yes Prefer not to say |
| Do you require assistance with day-to-day activities? |
No
Yes Prefer not to say |
| Do you have dependent children under the age of 18? |
No
Yes Prefer not to say |
| Do you rent the home you live in? |
No
Yes Prefer not to say |
| Are you paying a mortgage? |
No
Yes Prefer not to say |
| Thinking about paid work, do you currently work not at all, part time, or full time? | |
| Which best describes your annual household income before tax? | |
| Which best describes the industry you work or last worked in? | |
| Which best describes the level of education you have completed? | |
| If you would like to receive email newsletters from your council, please enter your email address. | |
| On average, in the last twelve months, how many hours per week did you do voluntary work through an organisation or group? |